FAQ

How do I know which size to order?
See the size guide, or send us your height and usual size on WhatsApp.

Do you ship outside Saudi Arabia?
Yes — UAE, Kuwait, Qatar and Bahrain.

How long does delivery take?
Two to four working days within the Kingdom, four to eight across the GCC.

Can I try before I buy?
Not yet. But exchanges within seven days are easy and free of forms.

Are your abayas made to measure?
Selected pieces are. Message us to ask about a specific style.

How do I care for crepe?
Dry clean. Do not wring. Iron inside out on low heat.

Do prices include VAT?
Yes, displayed prices include VAT.

Which payment methods do you take?
Mada, Visa, Mastercard, Apple Pay, STC Pay, Tabby and Tamara. You can connect the payment gateway through Moyasar, Tap or PayTabs in WooCommerce settings.

Is my payment data safe?
Your card details are handled by our payment provider and never touch our servers.

I forgot to add a piece to my order.
Message us straight away. If it has not shipped, we will add it and send you the difference to pay.